Abaco Assist: Wide range of services whose ultimate objective is supporting business processes, in a more efficient way, ensuring their operability.
Support team composed of 25 permanent highly skilled and experienced Consultants
SAP® Active Quality Management
Quality Certification in projects methodology and implementation: SAP® Active Quality Management (1st SAP Partner in Portugal with this Certification).
SAP Partner Center of Expertis
Recognized by SAP as a Partner Center of Expertise. Authorized to provide SAP support in accordance with all the SAP technical, organizational and best practices applied.
Global Support SERVICES
SAP ADM Services
What we do ?
Provide maintenance and monitoring of SAP Environments;
Provide support for the following products :
- SAP: SAP ERP, SAP BW, SAP Bussiness Object, SAP Solution Manager, SAP Enterprise Portal;
- Database Engines: MS SQLServer, Oracle, MaxDB, DB2; OS: Microsoft Windows, Linux , HP-UX, AIX.
Who is Our Team?
Four consultants with proven expertise in the fields of SAP Systems Maintenance and Database Administration;
Over 14 Years of experience working with SAP Environments.
What services we provide?
Management and monitoring of SAP Environments
Sizing of SAP Systems Architecture
Installation/Upgrade of SAP Systems
Fine Tuning of SAP Solutions
Definition of policies for data protection (backups)
Management and Administration of Database Engines / Environments
SAP Audit Management / Analysis
ABACO System Administration
- Focus on your company’s core business
- Maintain your systems healthy and up to date
- Receive expert support
- Increase system performance with fine tuning
- Offer from periodic maintenance tasks up to 24X7 support
- Configurable alerts
- Reduce the cost of maintain your system landscape
- Reduce the size of your IT team
- Eliminate the need to manage vacations and absences
- Predictable costs
- No IT training needed
- Receive Basis support with measurable and tailored times
- Get advise about your system landscape evolution path
- Accessible on desktops and mobile devices
Ábaco Global Support Center is organized by competency and industry with dedicated project managers per client and competency leader experts:
Some of the cultural and organizational aspects nationals enhance the success of an IT service "nearshore" are:
- Technical quality
- Language skills
- Social Framework
- Geographical Location
- Increasing competitiveness
- Technological Infrastructures
Our Global Support Center approach nearshore projects in a blended team structure organization and main processes splitted between both sites.
Communication Channels and your point of contact:
Single point of contact for the central and transparent handling of our needs.
Above all, Abaco Global Support Center understands your business, your industry, your vision and SAP.
Because we deliver a solution with consistent quality, our customers can rely on solutions that ultimately work harder for their business through our commitment.
808 203 540 - Apoio a Clientes
Atendimento personalizado com a garantia de esclarecimento em todas as suas questões.
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